Privacy Statement

Creator Role ("Ghit Media B.V.") values your privacy and is committed to protecting your personal data. This Privacy Statement explains our practices regarding the collection, use, and sharing of personal data when you use our website, Discord services, and related support services (the "Services"). By using our Services, you agree to the practices described in this Privacy Statement. If you do not agree, please refrain from using the Services.

Ghit Media B.V. may amend this Statement from time to time. Any updates will be published on this privacy page, and where appropriate, Users will be notified. We encourage you to review this Statement periodically to stay informed about how we protect your personal data."

1 - Information Collection

Categories of Personal Data Collected

Creator Role may process the following categories of personal data based on your interactions with our Services:

·       Identity Data: Full name, username, date of birth (if required), and social media handles (if applicable).

·       Contact Data: Email address, Discord ID, and billing address (if applicable).

·       Technical Data: IP address, browser type, operating system, device type, access logs, and referring URL.

·       Usage Data: Interaction with our Services, including support tickets, communication history, and navigation data.

·       Marketing Data: Newsletter subscription preferences and engagement with marketing communications.

·       Transactional Data: Payment details (processed through third-party providers), subscription plan information, and order history.

·       Cookies and Tracking Data: Session cookies, persistent cookies, analytics cookies, tracking pixels, and beacons to enhance user experience.

·       Voluntarily Provided Data: Feedback, survey responses, and other information shared during customer support interactions.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, monitor website traffic, and analyze usage patterns.

Newsletters and Marketing

If you subscribe to our newsletter, we may send updates about our Services, promotions, and relevant industry news. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

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2 - How We Use Personal Data

Creator Role processes personal data for the following purposes:

• Providing Services: To deliver and improve our Services, including tailored support via Discord.some text
  • Legal Basis: Performance of a contract; legitimate interests.
• Account Administration: To manage user accounts and subscription plans.some text
  • Legal Basis: Performance of a contract.
• Marketing Communications: To send newsletters and promotional content. You can unsubscribe at any time using the link provided in our emails.some text
  • Legal Basis: Consent.
• Understanding User Needs: To analyze user behavior and improve the quality of our Services.some text
  • Legal Basis: Legitimate interests.
• Navigation and Personalization: To enable smooth navigation of our Services and personalize the user experience.some text
  • Legal Basis: Legitimate interests; consent (for personalization).
• Compliance and Security: To comply with legal obligations, prevent fraud, and protect our Services.some text
  • Legal Basis: Legal obligation; legitimate interests.

Data Minimization and Necessity

We only process personal data that is necessary to achieve the purposes described above and ensure compliance with legal requirements. If you disagree with any processing activity based on legitimate interests, you have the right to object to such processing. Additionally, you may exercise your other rights as outlined in this Privacy Statement, such as accessing, rectifying, or deleting your personal data. For more details on how to exercise your rights, please refer to the "Your Rights Under the GDPR" section and contact us using the details provided in the "Contact Us" section.

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3 – Sharing of Personal Data & Data Transfers

With Contractors

Creator Role engages independent contractors ("Contractors") to perform certain tasks as part of our Services. Contractors are bound by confidentiality agreements and process personal data only as instructed by Creator Role. Your data is never shared directly with Contractors without a legitimate purpose related to service delivery.

With Third-Party Service Providers

We work with third-party providers to support our Services, including:

• Payment processors
• Web hosting and analytics providers
• Email marketing platforms
• Cloud storage providers

These providers process your data only to the extent necessary to perform their tasks and are bound by strict data protection agreements.

For Marketing Purposes: If you have opted into receiving newsletters or promotional content, we may use third-party platforms to manage and distribute these communications.

Compliance and Legal Obligations: We may disclose personal data if required by law or necessary to protect our rights and Services.

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Sharing of Data with Discord and Notion
As part of providing our Services, Creator Role may process and share certain personal data with third-party platforms, including Discord and Notion. These platforms are essential for communication, project management, and collaboration. The following practices apply:

1. Discord Conversations: Communication between individuals and Creator Role on Discord may be recorded and stored. This data is processed to monitor service quality, track task progress, and fulfill contractual obligations.
2. Notion Data Management: Personal data related to projects, such as task details and progress notes, may be stored and organized in Notion to facilitate efficient service delivery and support.

Both Discord and Notion are data processors for Creator Role. Creator Role ensures that data shared with these platforms is limited to what is necessary for the performance of our Services and is protected in compliance with applicable data protection laws.

Security and Minimization

Ghit Media B.V. ensures that all personal data shared with third parties is limited to what is strictly necessary for the purposes described above. All third-party relationships are governed by contracts that require data protection measures, including encryption and access controls.

If personal data is transferred outside the European Economic Area (EEA), we ensure it is protected through appropriate safeguards, such as Standard Contractual Clauses (SCCs) or other approved mechanisms.

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4 - Your Rights Under the General Data Protection Regulation (GDPR)

As a user of Creator Role’s services, you have the following rights regarding your personal data under the General Data Protection Regulation (GDPR):

1. Right of Access
   You have the right to request confirmation of whether your personal data is being processed, and if so, to access the data and relevant information about its processing.
2. Right to Rectification
   You may request that we correct or update inaccurate or incomplete personal data about you.
3. Right to Erasure (“Right to be Forgotten”)
   You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or when processing is based on your consent and you withdraw it.
4. Right to Restriction of Processing
   You may request that we limit the processing of your personal data under certain circumstances, such as when you contest the accuracy of the data or object to its processing.
5. Right to Data Portability
   You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that we transfer it to another data controller where technically feasible.
6. Right to Object
   You may object to the processing of your personal data for reasons relating to your particular situation, including for direct marketing purposes.
7. Right to Withdraw Consent
   Where processing is based on your consent, you may withdraw this consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
8. Right to Lodge a Complaint
   If you believe your rights under the GDPR have been violated, you have the right to lodge a complaint with a supervisory authority, such as the Dutch Data Protection Authority (‘’Autoriteit Persoonsgegevens’’).

How to Exercise Your Rights?

To exercise any of the rights outlined above, please contact us using the information provided in the "Contact Us" section at the end of this Privacy Statement. We will respond to your request as required under applicable data protection laws.

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5 - Changing or Deleting Your Information

Upon receiving a request to delete your account, Ghit Media B.V. will:

1. Delete Your Data: Most personal data will be deleted within 30 days of the request being processed.
2. Retain Data for Legal Obligations: Certain data may be retained for the following purposes and durations:some text
   • Tax Records: Retained for up to 7 years to comply with tax and financial reporting obligations (e.g., invoices and payment records, as required under Dutch tax law).
   • Dispute Resolution: Retained for up to 5 years after account deletion to handle potential legal claims, in line with statutory limitation periods under Dutch law.
   • Transaction Data: Retained for up to 2 years to ensure compliance with service-level agreements and for record-keeping purposes.

Any retained data will be minimized and securely stored until the retention period expires. After this time, the data will be securely deleted or anonymized.

6. Security

Ghit Media B.V. prioritizes the security of your personal data and implements robust measures to protect it from unauthorized access, misuse, or disclosure. Our security practices comply with applicable data protection laws, including the GDPR, and follow industry best practices.

Security Measures

To ensure the confidentiality and integrity of your data, we employ:

• Encryption: All sensitive personal data, including payment-related information, is encrypted during transmission using Secure Sockets Layer (SSL) technology or equivalent protocols.
• Access Controls: Access to personal data is restricted to authorized personnel who are bound by confidentiality agreements.
• Data Minimization: We collect and store only the data necessary for the purposes outlined in this Privacy Statement.
• Firewalls and Monitoring: Our systems are protected by firewalls and monitored for suspicious activity to prevent data breaches.

Credit card numbers and other sensitive payment information are not stored on our servers. All payment transactions are securely processed through third-party providers that comply with the Payment Card Industry Data Security Standard (PCI DSS).

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7 - Contact Us

If you have any questions about this Privacy Statement, or if you wish to exercise any of your rights as outlined in Section 4 of this Privacy Statement, please contact us:

Business Name: Creator Role (Ghit Media B.V.), established in The Netherlands;

Registered Address: Claudius Prinsenlaan 12, 4811DK Breda, The Netherlands;

Email: service@creatorrole.com

Chamber of Commerce Registration Number: 86158031.

To ensure we process your request efficiently, please include specific details about your inquiry or the rights you wish to exercise. We aim to respond to all requests in accordance with applicable data protection laws.